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Privacy policy

How we collect, use and protect your information.

What we collect

When you place an order or create an account we collect your name, phone number, email, delivery address and order history. When you browse the site we collect basic technical information such as your device type and pages visited.

How we use it

We use your information to process and deliver orders, answer your questions, run the rewards programme and, if you agree, send offers. We never sell your personal information.

Who we share it with

We share only what is needed with the courier that delivers your order and the payment provider that processes your payment.

Cookies

We use cookies to keep your bag and account working and to understand how the site is used. You can clear or block cookies in your browser settings.

Your choices

You can ask us to update or delete your information at any time by emailing hello@iscentz.com. You can unsubscribe from offers using the link in any email.

Last updated: September 2026. Questions? Email hello@iscentz.com.

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